Refund policy

Returns

Flowers are perishable products and require careful handling. For this reason, we are unable to accept returns. For non-perishable items, returns may be accepted provided the product is unused, unopened, and returned in its original condition and packaging. Paid greeting cards are non-refundable as they include personalized messages, unless an error occurred on our end.

Refunds

Once a refund has been approved and confirmed, please allow approximately three to five business days for processing. The refunded amount will be returned to the original payment method used for the purchase.

Processing times may vary depending on your bank or payment provider.