Frequently Asked Questions
Q: Where are your delivery times?
Our delivery times will be anywhere between 12pm to 8pm EST 7 days a week excluding holidays. For offices, delivery times will only be available from 12pm to 5pm.
Q: Do you deliver to condos within North York?
Yes, we do deliver to condos. For condo deliveries, we require a buzzer number so our driver can enter the building and complete the delivery.
Q: Do you do delivery to offices in North York?
Yes, we deliver to offices. Please note that office deliveries are typically completed between 12 PM and 5 PM EST. During peak seasons, we highly recommend sending flowers to a residential address when possible to help ensure a smoother delivery experience.
Q: Do you deliver to Hospitals / Hotels / Funeral Homes in North York?
Yes, we do. We recommend providing the correct room number and hospital section where the recipient is staying. Please also make sure the recipient or their guardian will still be present at the delivery location, or is aware of when the flowers are expected to arrive. We also recommend providing the recipient’s contact number on the checkout page so our team can reach them if needed.
Q: What if the recipeint is not there to receive the flowers?
If the recipient is not present when our driver delivers the flowers, the arrangement may be left at the front of the recipient’s residence. Once the delivery has been completed, we will contact the recipient to let them know the flowers have arrived. We recommend ensuring the recipient is available or aware of the delivery to help keep the flowers safe and fresh.