Frequently Asked Questions
Q: Where are your delivery times?
Our standard delivery window is 12 PM to 8 PM EST, seven days a week, excluding holidays. Office deliveries are available between 12 PM and 5 PM EST. Whenever possible, our team will aim to complete deliveries as early as possible within the applicable delivery window.
Q: Do you deliver to condos within Markham?
Yes! We offer delivery to condos throughout Markham. Please provide a valid buzzer number within your order so our driver can access the building and complete the delivery smoothly.
Q: Do you do delivery to offices in Markham?
Yes, we deliver flowers to offices throughout Markham. Office deliveries are generally have a timeframe between 12 PM and 5 PM EST. During busy holiday periods and other peak occasions, we recommend using a residential delivery address when possible to help make the delivery process smoother.
Q: Do you deliver to Hospitals / Hotels / Funeral Homes in Markham?
Yes, we do. We recommend providing the correct room number and hospital section where the recipient is residing. Please also make sure the recipient or their guardian will still be present at the delivery location, or is aware of when the flowers are expected to arrive. We also recommend providing the recipient’s contact number on the checkout page so our team can reach them if there is any immediate issues that is needed to be addressed during delivery.
Q: What if the recipeint is not there to receive the flowers?
If the recipient is not present when our driver delivers the flowers, the arrangement may be left at the front of the recipient’s doorstep. Once the delivery has been completed, we will contact the recipient to let them know the flowers have arrived. We recommend ensuring the recipient is available or aware of the delivery to help keep the flowers safe and fresh.